Project Details
Coffee Meets Bagel's mission was to create the best dating service for women. Each day at noon, men will receive up to 21 quality matches – known as “Bagels.”
Sharing our dating experiences on our weekly girl’s nights gave me a lot of proper understanding of other women's thought process about dating.
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The following presentation is my suggestions based on some of the user’s frustrations by quality research:
1. Reading the app reviews.
2. Interviewing with my friends who have become CMB members after my suggestion.
My goal is to create features that focus on developing solutions that increase our user's outcome.
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My Approach
Understanding The Problem
Coffee Meets Bagel's mission was to create the best dating service for women. Each day at noon, men will receive up to 21 quality matches – known as “Bagels.”
Sharing our dating experiences on our weekly girl’s nights gave me a lot of proper understanding of other women's thought process about dating.
The following presentation is my suggestions based on some of the user’s frustrations by quality research:
1. Reading the app reviews.
2. Interviewing with my friends who have become CMB members after my suggestion.
What If
you had the option to see and talk to your bagel before you plan the whole afternoon to go out.
But How?
User Frustration
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I spend a lot of time going to meet someone who I’m not even sure if I’m going to like her/him in the first 2 minutes or not!
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It is too expensive and time consuming to date someone whom I have no idea how they are going to even talk in the real world!
Old Scenario
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Make sure that he is a match before planning one of your evenings!
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Ok, let’s get real.
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Having a coffee can be just half an hour, right?
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Add the time you spend to get ready.
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You drive.
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Park your car. Oops! No, you can't park here.
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Go around
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and around
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and finally, you park.
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Seat.
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Wait.
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And sometimes in the next 10 seconds, you realize that she/he IS NOT LIKE her/photos/or
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your vibes are so different. You simply can't feel any attraction.
Can You Save That Few Hours?
Bagel Call: Anonymous number through the app like calling feature in “Uber”.
Both bagels should permit to have the call. No one can make a call without another person’s direct nod to call for that bagel.
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Bagel Call: Anonymous number through the app like calling feature in “Uber”.
Both bagels should permit to have the call. No one can make a call without another person’s direct nod to call for that bagel.
Virtual Coffee: Have your coffee ready and seat in front of your camera, and you can choose an option as short as 5 minutes to have a quick chat with your potential bagel.
The actual date
The Solution: Virtual Coffee
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Before Virtual Coffee
Bagel Call: Anonymous number through the app like calling feature in “Uber”.
Both bagels should permit us to have the call. No one can make a call without another person’s direct nod to call for that bagel.
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During Virtual Coffee
After Virtual Coffee
Atoosa
37 Years old
Single
Silicon Valley
Tech industry
.I don’t have extra time to waste on boring dates.
.After a day full of work, I want to make sure that I can have fun.
.ALL THE DATES are the same! We sit and talk in a bar, coffee shop, restaurant! BORING!
Report the bagel: In case someone has shared inappropriate content.
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Second Problem
Atoosa hesitates to plan for the date, if the guy wouldn't be a good match, she has wasted an afternoon getting ready for a boring talk in a coffee shop or a bar.
User's Goal
.Having fun on the date.
.Creating memories even when they are not a good match.
.Make users looking forward to having more date and take more actions.
Our Goal
Creating an amazing experience,
No matter if they decide that they are a good match as partners or not.
By adding this feature, we have acquired new users, and we will have more subscriptions.
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Assumption
Suggestion
Each bagel chooses several options; the app finds the common ones or turning a wheel to select randomly for fun. Still, both need to agree to that random idea.
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